Managed is an award winning IT managed services provider delivering 24/7 IT service desk and process management to companies across a range of sectors including professional services, education, leisure and travel, banking, financial services and not for profit.

The Challenge

Managed was founded in 2009 with a vision to provide a truly market-leading managed service provider with round-the-clock coverage for their clients.

They have achieved consistent year-on-year growth, and in 2017 were listed in The Sunday Times' "Tech Track 100". They went on to win a number of awards and as a result secured contracts with major clients.

Managed has developed a number of software products which set them apart from their competition and allow them to provide a market-leading service.

Their growth plan included the continuation of their major software offerings, as well as investment in sales and customer acquisition, and the refinancing of a term loan - all without diluting equity.

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